POLICIES

      Fee Policy: Host Fee Policy
      Platform Terms of Use
      C2C Terms and Conditions - Host & Renter
      Privacy Policy

TERMS AND CONDITIONS FOR HOST & LESSEE


Welcome to Zoomcar Host Services (“Zoomcar Host Services”) located at www.Zoomcar.com (the “Site”) and the mobile application (the “App”). The Site and App (each the “Platform”) are owned and operated by Zoomcar India Private Limited, a company incorporated under the Companies Act 1956, having its registered office at Ground Floor, Enzyme Tech Park #4 Building, Domlur Service Rd 13, HAL Old Airport Rd Domlur 1st Stg, ISRO Colony Bengaluru - 560071 (also referred to as “Zoomcar”, “we,” “us,” or “our”). All access and use of the Platform and the services thereon are governed by our general Platform terms, (the “General Terms”), privacy policy available at https://www.zoomcar.com/host-policy?tab=privacy (the “Privacy Policy”), fee policy (“Fee Policy”) and service specific terms.


These Terms of Service, including specific terms and conditions applicable to the Hosts and Lessees and Add-on Services (this “Agreement”/ “Host T&C”) read together with the Privacy Policy, Fee Policy and other applicable policies (“Governing Policies”), collectively create the legally binding terms and conditions on which Zoomcar offers to you or the entity you represent (“you”, “User” or “your”) the Zoomcar Host Services (defined below), including your access and use of Zoomcar Host Services.


Please read each of Governing Policies carefully to ensure that you understand each provision and before using or registering on the website or accessing any material, information or availing services through the Platform. If you do not agree to any of its terms, please do not use the Platform or avail any services through the Platform. The Governing Policies take effect when you click an “I Agree” button or checkbox presented with these terms or, if earlier, when you use any of the services offered on the Platform (the “Effective Date”). To serve you better, our Platform is continuously evolving, and we may change or discontinue all or any part of the Platform, at any time and without notice, at our sole discretion.


PRIVACY PRACTICES


We understand the importance of safeguarding your personal information and we have formulated a Privacy Policy https://www.zoomcar.com/host-policy?tab=privacy to ensure that your personal information is sufficiently protected. We encourage you to read it to better understand how you can update and manage your information on the Platform.


AMENDMENTS / MODIFICATIONS


AMENDMENTS / MODIFICATIONS Zoomcar reserves the right to change the particulars contained in the Agreement from time to time and at any time. If Zoomcar decides to make changes to the Agreement, it will post the new version on the website and update the date specified above or communicate the same to you by other means. Any change or modification to the Agreement will be effective immediately from the date of upload of the Agreement on the Platform. It is pertinent that you review the Agreement whenever we modify them and keep yourself updated about the latest terms of Agreement because if you continue to use the Zoomcar Host Services after we have posted modified Agreement, you are indicating to us that you agree to be bound by the modified Agreement. If you don’t agree to be bound by the modified terms of the Agreement, then you may not use the Zoomcar Host Services anymore.


ZOOMCAR HOST SERVICES


Zoomcar Host Services is a marketplace feature of the Platform more particularly described below. that helps owners of vehicles (“Hosts”/ “Lessors”) connect with users in temporary need of a vehicle on leasehold basis (“Lessee”) for their personal use (“Zoomcar Host Services”). Zoomcar does not itself lease or deal with such vehicles in any manner whatsoever and only provides a service connecting the Hosts to the Lessees so they may enter into a Lease Agreement (defined below). You understand and agree that Zoomcar is not a party to the Lease Agreement entered into between you as the Host of the vehicle or you as the Lessee of the vehicle, nor is Zoomcar a transportation service, agent, or insurer. Zoomcar has no control over the conduct of the Users of the Zoomcar Host Services and disclaims all liability in this regard.


Zoomcar Host Services aims to establish and provide a robust marketplace of reliable Hosts and Lessees. Although Zoomcar Host Services provides support for the transaction between Hosts and Lessees, we do not guarantee the quality or safety of the vehicles listed on the Platform, nor can we guarantee the truth or accuracy of any listings, or whether Hosts and Lessees will consummate a transaction, including the completion of any payment obligations.s


SERVICES INFORMATION


Zoomcar Host Services comprises of (a) the marketplace feature of the Platform https://www.zoomcar.com/zap/subscribe/host that enables Hosts and Lessees satisfying the applicable eligibility criteria listed below to connect with one another for leasing of vehicle for personal use; and (b) support/facilitation services for leasing including, among others, assistance with execution of the lease agreement, payment facilitation, vehicle cleaning/sanitization, vehicle delivery, on-road assistance, prospective Lessee diligence and vehicle usage/location tracking (“Add-on Services”); and (iii) web widgets, feeds, mobile device software applications, applications for third-party web sites and services, and any other mobile or online services and/or applications owned, controlled, or offered by Zoomcar. Zoomcar attempts to be as accurate as possible in the description of the Zoomcar Host Services. However, Zoomcar does not warrant that the Zoomcar Host Services, information or other content of the Platform is accurate, complete, reliable, current or error-free. The Platform may contain typographical errors or inaccuracies and may not be complete or current.


Zoomcar reserves the right to correct, change or update information, errors, inaccuracies, subjective conclusions, interpretations, views, opinions or even human error, or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies, or omissions may also relate to availability and Zoomcar Host Services. The user of the Zoomcar Host Services shall not hold Zoomcar liable for any loss or damage relating to the same.


USE OF ZOOMCAR HOST SERVICES


While you may use some section/features of the Platform without registering with us, to access the Zoomcar Host Services you will be required to register and create an account with us. Thereafter, only by the Hosts and Lessees satisfying the applicable eligibility criteria (listed below) will be able to use the services subject to the terms and conditions of this Agreement.


ELIGIBILITY


The Zoomcar Host Services are intended solely for users who are 18 years or older and satisfy user specific criteria below. Any use of the Zoomcar Host Services by anyone that does not meet these requirements is expressly prohibited.


Host/Vehicle Eligibility Criteria


  • The Host must have valid passport, Aadhar number and/or other form of government issued identification document.
  • The vehicle(s) proposed to be listed must be eligible non-transport or private personal use vehicle registered solely in your name. At the time of listing the vehicle(s) being listed should also not have any pending insurance claims and/or other on-going litigations, legal claims or any other claims that may arise in tort or law.
  • Your vehicle must be registered, located in the state in India where is sought to be listed and have valid registration certificate issued by relevant regional transport authority under Motor Vehicles Act, 1988 (“MVA”).
  • Your vehicle must be less than 7 years old and should meet all legal requirements of the state of its registration and usage.
  • Your vehicle must be clean, well maintained and have the basic accessories, including safety device as per our maintenance, component and safety standards/equipment specifications attached hereto as Annexure I.
  • You must abide by our exclusivity policy, which mandated that vehicle you list on Platform must be exclusively shared on the Platform and can’t appear on another car sharing/leasing platform.
  • Your vehicle must meet our minimum insurance requirements of having Third Party Comprehensive Insurance as is mandated under Motor Vehicle Act, 1988.
  • Your vehicle must have fewer than 80000 kilometers and have never been declared a total loss.
  • You must have fitment of the In-Vehicle Devices in your vehicle to ensure safety and tracking of the vehicle.

Lessee Eligibility Criteria


  • The Lessee must have a valid driving license issued by appropriate authority under Government of India.
  • The Lessee must have valid passport, Aadhar number and/or other form of government issued identification document.
  • The Lessee must be legally solvent with a minimum monthly income of not less than INR 30,000 as substantiated by bank account statement of 6 months.
  • The Lessee must have no recent vehicle accidents in the last year, major traffic violations in the last 1 year, more than 2 recent moving violations and history of non-payment of failure to pay.
  • The Lessee must have a clean criminal record, including but not limited to no felony(s), no violent crime(s), theft(s) or offence related to prohibited substance(s).

INTELLECTUAL PROPERTY RIGHTS


The “Zoomcar” name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks (hereinafter referred to as “Marks”) of Zoomcar India Private Limited. All other Marks provided on the Platform are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Platform. Access to the Platform does not authorize anyone to use any Marks in any manner. Marks displayed on the Platform, whether registered or unregistered, of Zoomcar or others, are the intellectual property of their respective owners, and Zoomcar shall not be held liable in any manner whatsoever for any unlawful, unauthorized use of the Marks.


Zoomcar and its suppliers and licensors expressly reserve all the intellectual property rights in all text, programs, products, processes, technology, content, software and other materials, which appear on the Platform, including its looks and feel. The compilation (meaning the collection, arrangement and assembly) of the content on the Platform is the exclusive property of Zoomcar and are protected by the Indian copyright laws and International treaties. Consequently, the materials on the Platform shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying.


All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, video clips and written and other materials that are part of the Platform (collectively, the “Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Platform for your personal use only. We also grant you a limited, revocable, non-transferable, and non-exclusive license to create a hyperlink to the home page of the Platform for personal, non-commercial use only. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display, or performance, of the Contents on the Platform is strictly prohibited. Unless Zoomcar explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by Zoomcar, any of its affiliates or by third parties who have licensed their materials to Zoomcar and are protected by Indian copyright laws and international treaties.


GENERAL


Nothing contained in this Agreement and/or General Policies shall be construed as creating any agency, partnership, or other form of joint enterprise between Zoomcar and the users.


If you have any questions regarding this Agreement, please email us at

Host.support.in@zoomcar.com