HELP & SUPPORT


POPULAR QUERIES

Do I have to return the car to the same location where I picked it up?

Yes. You must bring the vehicle back to the same place you picked it up before the end of your reservation. If you dropoff the car at a location different from your pickup point, you will be charged INR 2,000, and the full hourly rate and late fees until the vehicle is returned to the correct location.

What happens if I return the car late?

A high penalty will be applicable for the amount of time you are late. In order to avoid paying this penalty, you can extend the booking from the app, well in advance.

How will I receive my Refund?

"Refund will be initiated to the account/card used to make the payment and will take upto 30 days to settle." If the payment was made from the wallet account, it would take 24-48 hrs for the refund to settle..

How long do refunds take?

All Refunds made shall be through the original payment account only within 30 working days

What happens if I return the car late?

A high penalty will be applicable for the amount of time you are late. In order to avoid paying this penalty, you can extend the booking from the app, well in advance.

How will I receive my Refund?

"Refund will be initiated to the account/card used to make the payment and will take upto 30 days to settle." If the payment was made from the wallet account, it would take 24-48 hrs for the refund to settle..

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Email

Call Center Number

help@zoomcar.com

08068976666